Introduction

At S Four Solutions Entrepreneurs Online, we are committed to providing high-quality consulting and mentoring services to startups, entrepreneurs, and business professionals. We understand that circumstances may arise where you might need to request a refund. This Refund Policy outlines the conditions under which refunds are provided and the process for requesting a refund.

Conditions for Refund

1. Service Non-Delivery:
   • If a scheduled service, such as an interactive session, one-to-one meeting, or training program, is not delivered due to our fault, you are entitled to a full refund.
2. Service Cancellation by Us:
   • If we cancel a service that you have paid for, you will receive a full refund or an option to reschedule the service.
3. Service Cancellation by You:
   • If you need to cancel a service you have booked, you must notify us at least 48 hours before the scheduled service to be eligible for a refund.
   • Cancellations made within 48 hours of the scheduled service may not be eligible for a refund.
4. Dissatisfaction with Service:
   • If you are dissatisfied with a service provided, you must contact us within 24 hours of the service completion to request a refund. We will review your request and determine eligibility on a case-by-case basis.

Process for Refund

1. Initiate a Refund Request:
   • To initiate a refund request, please contact our customer service team at info@sfsenterpreneurs.online with the following details:
     • Your full name
     • Email address
     • Service booked
     • Date of service
     • Reason for refund request
2. Refund Review:
   • Upon receiving your refund request, our team will review it within 3 business days. We may contact you for additional information or clarification if needed.
3. Refund Approval:
   • If your refund request is approved, you will receive a confirmation email, and the refund will be processed within 7-10 business days.
4. Refund Denial:
   • If your refund request is denied, we will provide a detailed explanation for the decision. You may appeal the decision by providing additional information or context.

Important Notes

• Refunds will be issued using the original payment method used during the purchase.
• We do not provide refunds for services already rendered, except in cases of proven dissatisfaction as determined by our review process.
• Any applicable transaction fees incurred during the refund process will be deducted from the total refund amount.

Contact Information

For any questions or concerns regarding our Refund Policy, please contact us at:

Email: info@sfsenterpreneurs.online

Address: S Four Solutions Entrepreneurs Online

Thank you for choosing S Four Solutions Entrepreneurs Online. We are dedicated to ensuring your satisfaction with our services and look forward to supporting your entrepreneurial journey.